Next-Generation Fulfillment Strategies and Operating Models: A Strategic Playbook

Companies are dealing with a demanding list of fulfillment constraints, from labor and freight cost pressures to the 24/7 customer who uses a variety of channels for receiving services and purchasing and returning goods. However, these organizations are beset by older, monolithic fulfillment models that can’t meet today’s challenges.

This GEP playbook — Next-Generation Fulfillment Strategies and Operating Models: A Strategic Playbook — explores the fulfillment constraints organizations face and how next-generation operating models are evolving through technology and innovative approaches to meet modern demands.

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