What Is Artificial Intelligence in HR

Artificial intelligence can have a big role to play in human resource management because it can help seek out and manage employees when used to its full capacity. The automation that AI brings to the table can help human resources (HR) teams focus on more critical tasks as well as in reducing human error in more routine tasks. AI can even help improve the quality of hires based on quantitative data given to the application.

What is HR?

By definition, HR is described as the management and development of employees in an organization. As HR focuses on the people in the organization, there are many critical tasks appended to ensure employee and company well-being. From recruiting and staffing, to compensation and benefits, as well as training and learning, HR needs to be able to help organizational development and employee relations.

To help the organization flourish through its employees, HR has six major functions that it needs to fulfill. AI can help with the following:

• Recruitment – HR needs to be able to help get the right people for the right job as required by the managers who are responsible for making the final selection of candidates. HR personnel advertise job postings, source candidates, screen applicants, and conduct preliminary interviews to help hiring managers achieve this goal. Especially for larger companies, AI can help identify trends in large applicant pools that are signs of potential good hires.
• Maintaining a safe environment – Supporting workplace safety is not only good for the company, but it is also required by law. This also includes workplace compensation management when issues arise. One of the promises of AI is to identify events before they happen. AI efforts to monitor operations for pre-hazard signals can help companies prevent accidents.
• Employer-employee relations – Because top management and rank and file employees do not share the same experiences, HR must be the go-between to help strengthen their relationship through improving job satisfaction, boosting engagement, and resolving workplace conflict. Tracking employee engagement and happiness may be possible with AI modeling of sentiment analysis. 
• Compensation and benefits – Setting compensation structures and creating and evaluating competitive pay practices are also critical for HR practitioners as these often make or break the deal with recruiting and maintaining talent.
• Labor law compliance – Labor and employment laws should be followed strictly by any company. It is the job of HR to implement them and to be aware of any updates that may affect the company.
• Training and development – Employees crave success to have job satisfaction and it is HR’s job to ensure that they have the tools they need. Orientation and professional development opportunities can be given by HR to help employees improve their chances of having promotional opportunities or achieving personal goals. Everyone learns differently. The promise of AI to personalize experiences is directly applicable to HR training programs.

AI and Human Resources

Because of the many functions of HR, it is no wonder why many HR personnel feel taxed especially when they handle hundreds of employees. This is where AI can help ease the workload and help HR personnel focus on critical decisions.

In terms of hiring and retention, AI can be such a big help in increasing the productivity of HR managers. In terms of hiring, AI helps recruiters scrutinize resumes so they don’t have to sift through tons of papers themselves. It can also assist in scheduling interview appointments.

AI is also a big help in retaining employees. With the help of AI, HR personnel can keep track of employee behavior and performance, suggest employee training, and monitor employee appraisals.

AI also helps in managing workforce problems and balancing laws and regulations compliance with company practices as well as resolving issues that require data analysis.

The use of AI by HR is extremely helpful as AI helps HR process large amounts of data that would otherwise bog down their department. It can help HR identify solutions and decisions that might escape the notice of a taxed HR manager who both needs to process large amounts of a ton of raw data and make decisions. AI is helping companies make decisions in multiple areas. These may include the recommendation of new job positions that were not in existence in traditional company structures.

In all, AI provides companies with great value as it helps HR make the right decisions that will help them recruit and retain top talent who can contribute to the growth of the company.