Resources

Generative AI: powering the next generation of customer service for communications providers How communications service p...

Learn how automation, data, and AI fuel efficiency Read how communications companies are applying A...

Deliver the connected future, faster with Salesforce for Communications. Watch our...

AI and Salesforce at Scale: Revolutionizing IBM Support and Sales This comprehensive...

Save costs and boost satisfaction with self-service. Create smarter self-service with...

Deliver empathetic service at scale. See how AI can help your business improve service...

Service Cloud customers saw a 125% ROI. Read the commissioned Forrester Consulting...

You’re sitting on trapped data. What’s your plan? Learn how Professional Services helps activate your data...

How Data Cloud Powers Generative AI with Your Enterprise Data On-Demand Webinar Every...

Engage customers with email moments — in real time. Learn 50 best practices for increasing...

The 2023 Gartner® Magic Quadrant™ is here. See the report. Learn why Gartner named Salesforce a Leade...

9th Edition State of Marketing Report Unpack marketing’s biggest shifts in data, AI,...