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Watson Assistant: Customer Experience "Customers don’t like digging for information and don’t...

The Total Economic Impact™ Of IBM FlashSystem This paper shows the conclusions from that study...

IDC - Implementing Sustainable Storage Infrastructure IT organizations are increasingly...

The 5 pillars of personalization at scale The 5 pillars we describe in this paper support...

Let’s rethink IT DevOps In this world of hyper-deployment, it's critical that organizations "f...

Observability vs. Monitoring: What’s the Difference? When something goes wrong with an applicat...

HFS Horizons Report: Cloud Native Transformation 2022
HFS recognizes IBM as Horizon...

Four steps to better business decisions With the amount of data and technology organizations...

A guide to GHG emissions accounting and ESG data management Setting decarbonization...

Strategic roadmap for data security Is your data security team working with siloed...

Watson AI Customer Service Read the 6-part smartpaper to understand the conversational...

Automating container elasticity Your competitive advantage depends on how quickly ideas...

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