OKRs at NatWest Connecting Strategic Objectives to Measurable Outcomes

Discover how NatWest uses OKRs, the benefits they’ve achieved, and the lessons they learned along the way.

NatWest adopted the Objectives and Key Results (OKR) framework more than three years ago. Championed by Rachel Adams, Head of Investment Planning at NatWest, the framework has enabled the company to track strategic, portfolio, and program OKRs, connecting strategic objectives to measurable outcomes at each level.