Strengthen Security & Trust in Your Healthcare Contact Center

Don’t let outdated authentication methods put your healthcare organization at risk. Explore how voice security protocols can help you detect fraud in your contact center before it escalates - without sacrificing the caller experience. 

What you’ll discover in the guide:

• How fraudsters exploit vulnerabilities of contact centers and the financial impact on healthcare organizations
• How technologies like voice analysis, ANI validation and behavioral analysis enhance fraud detection
• How modern authentication methods can reduce fraud while making interactions faster and more seamless for patients