Enhancing Patient Engagement and Streamlining Support with Agentforce

On-Demand Webinar

Accessing healthcare can be challenging, but it doesn't have to be. Patients shouldn't have to navigate the complexities of care or remember to schedule appointments and check results. Agentforce for Healthcare leverages Salesforce's powerful CRM capabilities to enhance patient engagement and streamline support processes. By integrating AI-driven chatbots, data analytics, and personalized communication tools, Agentforce enables healthcare providers to deliver timely, relevant information and support to patients. This solution empowers healthcare teams to improve care coordination, reduce response times, and enhance patient satisfaction, ultimately transforming the healthcare experience through innovative technology and seamless connectivity.

In this webinar you will:

• Understand What Agentforce for Healthcare Does: Learn about the capabilities and features of Agentforce for Healthcare, including how it leverages Salesforce's CRM to enhance patient engagement and streamline support processes.
• Explore the Evolution from Einstein to Agentforce: Discover the journey from Salesforce's Einstein AI to the development of Agentforce, highlighting the advancements and improvements made for the healthcare industry.
• Examine Specific Use Cases for Healthcare: Explore practical applications of Agentforce in healthcare, such as scheduling appointments, managing patient information, and providing 24/7 support.
• Learn How to Build Customized Agents: Understand the simplicity and steps involved in building your own customized agent using Agentforce, tailored to your specific healthcare needs.

Featured Speakers:

Alyssa Halcomb, Provider Marketing Lead, Salesforce

Michelle Bevan, Lead Solution Engineer, Salesforce