How Chargebee Untangled Zenchef from Spaghetti Billing and Set Them up for Flexibility at Scale.

With 50% of their engineering resources were being used to build and maintain their in-house billing solution, Zenchef decided to switch to Zuora for their billing needs.

Zuora needed substantial development time needed to make it fully functional.

Some of the reasons that prompted them to migrate out of Zuora are listed below:

• API was "way too complex"
• Setup team wasn't familiar with the French accounting rules
• Interface was too hard to comprehend
• Standard subscription actions took way too long to execute
• Support was unresponsive