How Rainbow Shops Was Able to Reduce Chargebacks by 51%

Rainbow Shops optimizes the customer experience while protecting against fraudulent chargebacks with Signifyd.

Rainbow’s checkout optimization initiative led them to re-platform to Shopify, a change that required a fraud provider with a more robust Shopify integration. Evaluating new solutions allowed the retailer to address gaps in their fraud prevention strategy – such as fighting abusive chargebacks.

Download the case study to learn how Rainbow Shops leveraged Signifyd’s Chargeback solution to:   

• Increase their chargeback win rate to 50% 

• Decrease overall chargebacks down by 51%

• Increase their order approval rate to 99.5% 

• Alleviate their fraud team from the burden of manual review 

“Signifyd is one of the few partners we work with that we have the utmost confidence in. It’s a piece of the business we don’t think about because they do it so well, and they do it so well with so little input from us.”

      David Cost, VP of Ecommerce & Digital Marketing, Rainbow Shops