Accelerate collaboration across your distributed workforce
From redefining continuity plans while keeping employees safe and connected to managing risk and staying within budget, the pressure on business leaders is greater than ever before. To be successful, leaders must understand which technologies will help support their distributed workforce and keep their companies running.The prevalence and nature of work arrangements, from fully remote to hybrid, vary depending on industry, company size and job type. Among U.S. organizations, the emerging norm appears to be a structured hybrid approach in which the company designates how much in-office time is expected.
Business efficiency relies on the ability of staff to communicate anytime, anywhere with clients and colleagues. A remote sales team needs to make and receive calls from a business phone number and customer service teams need to seamlessly tap into real-time call queue monitoring or call center analytics from distributed locations. Keeping employees connected over the cloud, across platforms and devices, regardless of location, is key to business success.This executive brief discusses how unified communications can help ensure your business moves forward even when you are far apart.