Retention for Food Subscription: The Ultimate Cheat Sheet

While customer-centricity is at the core of the food subscription industry, retention has emerged as a top priority. External forces like shelter-in-place orders and supply-chain pressure have exploded sign-ups, but complex consumer needs underscore the importance of demonstrating flexibility to retain subscribers. Use this data from Chargebee Retention to anticipate customer cancel reasons, offer solutions in order to increase customer lifetime value (LTV) and measure your progress against industry benchmarks.