The Total Economic Impact™ of Salesforce B2B Commerce

A commissioned study conducted by Forrester Consulting on behalf of Salesforce based on a composite organization.

See the potential return on investment companies may realize by deploying our B2B Commerce solution.

Highlights from the study include:

• 289% return on investment over three years and payback in six months
• Increased B2B sales margin by 5 to 6 percentage points
• Increased annual spend for accounts that have adopted self-service by up to 25%
• 18,000 hours saved over three years due to process automation