ArrowSphere enhances IT service management through its Quote & Order, Manage, Analyse & Bill features. Key selling points include productivity boosts like scheduled orders and auto-renewals, flexible pricing options, and robust API integration. Its powerful reporting tools provide detailed insights for effective decision-making, while the platform supports cost optimization and security/sustainability scoring. The customer portal enables self-service capabilities, allowing users to create custom offers and streamline reporting and billing. Overall, ArrowSphere improves efficiency, control, and customer satisfaction in IT management.