Ignite productivity across IT with Now Assist

Deploying GenAI across IT services and operations on your ServiceNow platform can dramatically boost IT agent and operator productivity, as well as improve experiences. In this guide, see how you can rapidly resolve complex IT issues with automated summaries of key information in simplified, plain language using GenAI-powered Now Assist. The outcomes you can expect? 20+ minutes saved per incident for support agents when GenAI composes resolution notes, and a 54% increase in incident deflection.