IBV - State of Salesforce 2024-2025 report

Only 16% of Salesforce customers say they are confident in their AI capabilities, and nearly half admit to uncertainty about where to start with their implementation. The annual State of Salesforce report identifies three priorities for driving an AI advantage in your business. From data diligence and AI differentiation to strong ecosystem partnerships, readers will discover targeted analysis and insights as well as action guides to kickstart a Salesforce-powered transformation and create better customer experiences.