CIO whitepaper: Use standardization to reduce IT complexity and accelerate innovation

Prioritizing digital transformation is necessary for organizations to meet customer and workforce needs. In this CIO whitepaper is an analysis of 2 trending digital initiatives. Shifting customer preferences towards digital channels for interactions and transactions is the 1st trend. The 2nd trend is the rise of a hybrid workforce, necessitating a broader array of digital tools and an emphasis on cloud-based solutions to facilitate collaboration with colleagues, partners, and customers.