Transforming travel credits management for passengers and airlines
Transforming travel credits management for passengers and airlines
Travel credits have become a hot button issue, with airlines owing billions and customer frustrations at an all-time high. This piece presents a compelling solution through a digital wallet, promising a seamless management of travel credits for airlines and an improved customer experience.
- $20 billion in travel credits issued post-COVID-19.
- 5000% increase in customer complaints since 2019.
- A digital wallet can support travel credits for flights, hotels, and more within a closed user group.
- Enables exchanges for loyalty points or cash, offering flexibility and retaining customer revenue in-house.
- Streamlines operations and enhances customer satisfaction with innovative refund alternatives.
Dive deeper into the digital solution that's redefining travel credits management.
