Rancho Valencia Migrates to Office 365 to Strengthen Customer Service Standards

Rancho Valencia is a Forbes Travel Guide Five-Star resort and spa located on 45 rolling acres north of San Diego, CA. When their on-premises Microsoft® Exchange server footprint became too limited in its capabilities and unable to handle its email needs, management needed a solution. The resort wanted to leverage its Microsoft® Office 365™ environment and platform to optimize revenue and customer satisfaction and relied on Rackspace Technology to help it take advantage of the many tools at its disposal that management still had yet to implement. With the help of Rackspace Technology, Rancho Valencia was able to reduce costs, improve performance and strengthen security while providing guests with a five-star digital experience. Find out how by downloading the full case study.