Solution in Focus: Contact Centre.
To deliver consistently winning customer experiences for higher customer satisfaction at lower costs, you need to know why your customers and employees are calling your business in the first place.
Join AWS Marketplace’s Solution in Focus to hear Chris Mina, Head of the Vonage Contact Center Product, to hear how Vonage accelerates connections and resolutions by leveraging all data sources—from CRM to business applications and communication channels—to deliver the most robust contact center available.