WellSpan Health expands access to care with Nuance DAX

See how WellSpan Health’s rollout of Dragon® Ambient eXperience™ (Nuance DAX), an ambient intelligence solution, results in increased access to care fueled by additional throughput and generates a 25% return on investment.

WellSpan Health and Nuance collaborated on a study to evaluate the impact of DAX on healthcare. WellSpan chose DAX to address physician burnout and cognitive load, with the goal of increasing access to high‑quality care for their patient population.

Key findings include:

• On average, physicians who use DAX for >60% of their encounters saw an additional 9 patients per month, covering the cost with a 25% return on investment from seeing additional patients.
• DAX helps reduce physician burnout by minimizing stress and cognitive load, resulting in improved work‑life balance.
• DAX enhances the overall patient experience, helping to improve how focused, personable, and engaged physicians were during the care interaction.

To learn more, please download the study.