Whitepaper: How Modern DCIM Helps Multi-Tenant Colocation Data Centers Be More Competitive

Multi-tenant data center (MTDC) colocation providers are always under pressure to remain competitive. Although demand for their services continues to grow, their tenants have ample choices of where to source their IT services: on premise, public cloud, and other data center colocation providers. Armed with other places to turn, increasingly discerning tenants expect providers to be more transparent in terms of SLA performance, billing, and environmental sustainability metrics.

Within the domain of data center operations, being competitive in the past had largely just meant maintaining availability and being resource efficient through effective capacity management. To those ends, Data Center Infrastructure Management (DCIM) software is widely used today as a critical operations tool for maintaining resiliency and managing IT space, power, and cooling resources more efficiently. And while these fundamental DCIM functions are still very much relevant, tenants today are also focused on security, sustainability, and transparency. While traditional DCIM tools have lacked the capabilities to address all these needs, improved, modern DCIM (“DCIM 3.0”) solutions do include these capabilities.