The Total Economic Impact Of IBM Watson Assistant

2023 Forrester TEI study finds Watson Assistant customers saw $23 million in benefits over three years IBM recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of IBM Watson Assistant on organizations. Learn how IBM Watson Assistant can cut costs, drive revenue, and free precious resources for higher value work – all while improving customer NPS*. Some benefits include: $23 million in benefits over three years Three-year 370% ROI Cost savings of $6.00 per contained customer conversation Register now to read the study.