Trends in the Communications Industry
Streamlined experiences, network monetization and better service has never been more important.
When it comes to choosing a communications service provider for wireless services and home internet, customers have more options than ever before. The days of 24/7 virtual living are over. People have ceased their constant use of provider services, and artificially low levels of churn are waning as they begin to explore new options. This is compounded by inflation, which is forcing people to look more closely at the value they receive for every dollar spent. What does this mean for the telecommunications industry?