Show Don’t Tell: How automated cybersecurity training helps employees perform without limits

If, like so many companies, you have suffered from an internal cybersecurity incident, you may already be aware of cybersecurity’s weakest link: the well-meaning, but untrained employee. As phishing filters and firewalls have become more sophisticated, so the focus of cybercriminals has turned to your personnel as a potential entry point into IT systems. As a result, over 90%1 of all cyber-incidents can be attributed to human error.

Issues such as confidential data loss, downtime and hardware failure have serious financial consequences. The average cost of a data breach for SMBs caused by inappropriate IT use internally is $116K2 , while the average global cost of one security breach is $3.92M3. It is estimated that in the first half of 2019, nearly 4,000 data breaches put more than four billion users’ data at risk4.

This clearly points to a lack of awareness around cybersecurity best practice amongst employees, and potentially a lack of appropriate learning technology to ensure that training is delivered effectively.

This document examines the benefits of training as a means to ensure employees can use an organization’s technology confidently. Specifically, training which is continuous, interactive and engaging – which shows rather than tells – to ensure employees have the freedom to perform.