HIMSS Strong Pulse of CX Growth ebook

Your patients are also your customers. Are you providing exceptional customer experiences (CX) along with their medical care? Healthcare providers are increasing satisfaction and loyalty with AI-driven CX technology. As a result, they’re remaining preferred providers, and their efforts lead to improved staff efficiency and better healthcare overall. You can too.

“Strong Pulse of CX Growth” shows how to:

• Provide the superior self-service consumers and patients demand
• Improve patient engagement to drive stronger health outcomes
• Automate patient engagement to stop employee burnout
• Use AI to optimize the end-to-end patient CX journey
• Partner with a CX tech vendor to give you a competitive edge

Do a CX health check. Read the ebook.