Category: Customer Relationship Management

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Freshservice Benchmark Report 2025

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KI + ITSM: Ihr Leitfaden für schnellere, smartere und effizientere IT

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Sustainability Transformation Guide: A 5-Step Framework to Sustainable Value Creation

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Put AI to work – finance

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Put AI to work for talent management

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AI Academy: Put AI to work for customer service

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How IBM helped Lockheed Martin streamline its data landscape and fuel its AI

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IDC Spotlight: Increasing AI Adoption with AI-Ready Data

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IBM AI agents and assistants: The complete 2025 buyer’s guide

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Your AI is only as good as your data

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Empowered Intelligence: The Impact of AI Agents

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Prebuilt Enterprise AI Sales Agents: Unlocking Business Productivity and Differentiated Value