Category: Customer Relationship Management

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Beyond the hype. How AI assistants drive real business value

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Gartner Top Strategic Technology Trends for 2025: Agentic AI

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IDC Spotlight: Increasing AI Adoption with AI-Ready Data

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Five Key Orchestration Capabilities to Achieve AI Value at Enterprise Scale

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Put AI to work – finance

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Put AI to work for talent management

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Everest Group Innovation Watch – Agentic AI Products 2025

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AI Academy: Put AI to work for customer service

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From Data Chaos to AI Clarity: Activating AI Through High-Quality Enterprise Data

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IBM AI agents and assistants: The complete 2025 buyer’s guide

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Beyond the hype. How AI assistants drive real business value

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Gartner Top Strategic Technology Trends for 2025: Agentic AI