Category: Customer Relationship Management

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AIは人材不足の解決策になり得るか？IBMが考える...

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AIとITオートメーションのためのエンタープライズ...

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上司に「モダナイズして」と言われたら

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Forrester: IBM Instana ObservabilityのTotal Economic Impact™（総経済効果）

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3 actions to boost the impact of your agentic AI

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Empowered Intelligence: The Impact of AI Agents

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AI-Powered Integrated Planning: Increase Speed, Productivity, and Confidence with Scalable and Flexible Planning

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Leveraging Agentic AI to Enhance Agent Productivity and Customer Experience in Contact Center Operations

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Stay Ahead of Cyber Threats with IBM Operational Resilience

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Start realizing ROI: A practical guide to agentic AI

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AI demands new ways of data management

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Magic Quadrant for Data and Analytics Governance Platforms